Last updated: October 2026
1. Information we collect
When you use our forms (contact, order, wholesale quote or newsletter), we collect what you submit: your name, company, email, phone or WhatsApp number, country, product interest, quantity, delivery destination and message. Your browser may also store your theme preference.
2. How we use it
We use your information to reply to you, prepare quotes, handle orders and improve our service. We do not sell your personal information.
3. How forms are sent
Form submissions are sent as emails to our team through an email delivery service (EmailJS) acting on our behalf. Your message is delivered to our business mailbox.
4. Cookies and local storage
We do not use advertising cookies. Your theme (light or dark) is saved in your browser's local storage so the site remembers it. If you play our video, it is loaded from YouTube in privacy-enhanced mode, and YouTube may set its own cookies.
5. Sharing your information
We share information only with service providers we use to operate the website and handle requests (such as email delivery and hosting), or when required by law.
6. Retention
We keep your enquiries only as long as needed to respond, carry out the business relationship and meet legal obligations.
7. Security
We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.
8. Your rights
You may ask us to access, correct or delete the personal information we hold about you by contacting us at the address below.
9. Third-party links
Our website may link to other sites (such as social media). We are not responsible for their content or privacy practices.
10. Changes to this policy
We may update this policy from time to time. The latest version is always published on this page.
11. Contact
For privacy questions or requests, contact us at info@tibrafoods.com.